FAQ
- What suspension and/or steering package is best for my Mustang?
- What makes your fiberglass better than others on the market?
- What is your Price Match Promise?
- What is the Procedure for Accepting Truck Freight?
- Do you ship Internationally?
- Can I stop by your facility to make a purchase?
- Can I bring my car to your shop to have you work on it?
Q: What suspension and/or steering package is best for my Mustang?
We get many emails from customers asking this sort of question. Since this varies by generation, type of driving, and performance you are looking for, this type of question is best addressed over the phone with one of our sales/technical representatives. We would love to help you figure out what combination will fit you and your Stang. Please give us a call at 888-299-6688 option 1.
Q: What makes your fiberglass better than others on the market?
All our fiberglass parts made exclusively through Stang-Aholics, are hand laid by a skilled technician that controls the process from start to finish. Also, high quality marine ISO resins & tooling gels are used in all of our fiberglass components. For more information, please refer to our Fiberglass Page.
Q: What is your Price Match Promise?
Our Price Match Promise is is you find the same part for less? Give us a chance to meet or beat it! All you have to do is complete the form and we'll do our best to meet or beat it.
*We cannot Price Match with Ebay or any Used Products sold by individuals. Price matching can only occur when it is the exact same product, made with the same materials and from the same manufacturer.*
Q: What is the Procedure for Accepting Truck Freight?
Procedure for Accepting Freight Deliveries
BEFORE THE DRIVER LEAVES ALL PACKAGES MUST BE OPENED AND PARTS INSPECTED. These parts were free of damage before they were packaged and Stang-Aholics, LLC or the shipper has taken every precaution to better the chances that your parts arrive undamaged, however, Stang-Aholics, LLC is not responsible for damage received in transit by the carrier. If any packages are damaged or show any signs of mishandling, you must note this on the freight bill before the driver leaves and you must notify us at (888) 299-6688 as to the extent of the damage. If the parts are destroyed, beyond repair, do not accept the delivery and refuse the shipment. If you fail to follow the instructions above, no claim can be filed and the carrier will not reimburse you.
If your order was palletized please make sure that all the boxes are accounted for by checking the number of boxes listed on the BOL that the freight carrier has and the number on the pallet. Please ensure all boxes look to be undamaged since you will not be able to open all of them for inspection. If any of the boxes look to be damaged please note that on the freight bill when signing for the delivery.
PLEASE DO NOT ASK FOR A LIFT GATE OR INSIDE DELIVERY, UNLESS YOU DISCUSSED AND PAID FOR THESE SERVICES BEFORE AND THEY ARE NOTED ON YOUR INVOICE. IF YOU DO, ADDITIONAL CHARGES WILL BE INCURRED THAT YOU WILL BE RESPONSIBLE FOR.
Q: Do you ship Internationally?
We do ship internationally, however, due to some product types and size we may have to ship to a freight forwarder within the United States. Some large truck freight items (ie. large sheet metal panels & some fiberglass body panels) ship from the manufacturer and can only be sent via truck freight to an international freight forwarder within the 48 contiguous states. If you are interested in purchasing, and live internationally, please fill out our international shipping inquiry form so we can contact you with shipping options.
Q: Can I stop by your facility to make a purchase?
We are in the process of building a new building that should be done in Feb 2021. Once it is complete, you can come by and speak to a sales person face to face to make a purchase, however, please keep in mind we don't have a traditional showroom and parts counter set-up. If you would like to come by, please call ahead of time to make an appointment so someone can schedule the necessary time to help you. Not all parts that we offer are in stock at our Idaho facility, as we utilize several different warehouses throughout the country.
Q: Can I bring my car to your shop to have you work on it?
Although we do have a working shop and research and testing area, as we are a very hands on business; we are not taking on any customer cars.